Prepare yourself for flooding!

Prepare yourself for flooding!

Approximately only 1 in 3 people are aware of their individual flood risk and an even smaller proportion of those actively prepare for flooding. Whether you're an individual, a business owner or a member of a community there are steps you can take to prepare and this section outlines them. The question is 'how prepared are you'?

Responding to your flood risk

Now you are aware of your flood risk, it’s sensible to explore what steps you can take to prepare for a flooding event. Whether you are a resident, a business, or a community, we have put together practical step-by-step guides that will help you to prepare for and recover from a flooding event.

With every completed step, you are reducing the likelihood that your property, business or community will experience flooding whilst:

  1. Identifying when action should be taken
  2. Minimising the chance of being flooded
  3. Minimising the costs associated with flooding
  4. Reducing the time, it takes to recover from a flood
You can give your views and tips on how to prepare for flooding at the bottom of this page or on the menu on the right hand side of this page


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Preparing as a Resident


All residents should be aware of the flood risk posed to his or her property. However, 67% of residents, a total of 220,000 residents in Leicester are unaware of their flood risk.


The major concern is those residents are unable to identify or address this risk because they cannot find the latest information or guidance. In response to this, Leicester City Council has compiled a step-by-step preparation checklist, which residents can use to become #floodprepared.


1. Check if your property is at risk of flooding by entering your postcode on the Environment Agencies online flood mapping service.


2. Sign up for Environment Agency Flood Alerts 



 0345 988 1188



 0845 988 1188


3. Check your insurance coverage – ensure your property is covered against flooding. Visit Flood Re to see the most competitive insurance providers.




4. Photograph your property and its contents NOW before any flood occurs. 

5. Learn how to turn off your gas, electricity and water


6. Put together an emergency flood kit. Contents should include:

  • A list of useful telephone numbers (including your GP details, insurance claim line & policy numbers)
  • Torch
  • Radio
  • Batteries
  • Warm, Waterproof clothing or Blankets
  • A first aid kit & prescription medication
  • Bottled water & non-perishable food
  • Baby supplies (if necessary)
  • Emergency cash and credit cards
  • Wash kit and essential toiletries
  • Camera to record damage for insurance purposes
  • Spare electronics chargers


7. Make a flood action plan. This is a plan that identifies and lists urgent actions in priority of value. Examples include:

  • What needs to be moved upstairs
  • How are you going to prevent water entering the property
  • Make sure you have the means to keep warm, food, flasks, etc.
  • Store mobile phones chargers, computer data and photographs in a safe place
  • Move your car to higher ground


8. For properties in flood zones 2, 3a &3b consider the installation of Property Level Resilience (PLR) Measures which, comes in two forms:




1.) Resistance measures make your property more resistant to flooding.


Example of a flood board (top)



2.) Resilience measures minimise damage and reduce recovery time.


Example of an airbrick cover (bottom)


Visit the Blue Pages for a list of certified and accredited PLR providers.


9. Inform your insurer of any installed PLR measures as they may reduce your premium


10. Work in partnership with Leicester, Leicestershire and Rutland Prepared (LRR Prepared) and neighbours to develop a community flood plan. #floodpreparedcommunity 

0116 305 6101 email website


11. Both the Environment Agency and the National Flood Forum provide excellent sources of additional information.

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Preparing as a Business

Businesses are the economic backbone that brings prosperity, support, investment and a quality of life to Leicester. Flooding events can have hugely negative and costly impacts on businesses with damage to property, products, services.


On a larger scale, flooding of businesses can cause economic, social, and political consequences for the city of Leicester. Despite this, most businesses are unaware of the risks and this needs to be addressed.


By completing the step-by-step preparation checklist below, your business can reduce its flood risk and become #Floodprepared. 



1. Check if your business is at risk of flooding by entering your postcode on Environment Agency online flood mapping service.


2. Sign up for free Environment Agency Flood Alerts or contact Freephone: 0345 988 1188 & 0845 988 1188


3. Purchase Business Insurance that covers against flooding or contact your provider to confirm your insurance policy covers against flooding.


4. Photography your business property and contents NOW before any flood occurs.


5. Learn how to turn off your gas, electricity and water supplies.


6. Develop a 'Business Continuity Plan'. This plan demonstrates how your business will get back to ‘business as usual’ in the event of a natural disaster (Flood, fire, terrorist attack) or major interruption. The plan should focus on:

  • Potential Hazards and risks
  • Possible supply chain failures
  • Factors causing loss of work to competitors & loss of reputation
  • Human Resources issues
  • Health and Safety liabilities
  • Reducing insurance premiums
  • Developing an action plan that will be initiated during a natural disaster
  • Identify key staff members and key roles to implement the plan
  • Dates to practice the plan & review intervals for the plan


For more specific guidance see: Expecting the unexpected


7. For businesses in flood zone 2, 3a & 3b consider the installation of Property Level Resilience (PLR) Measures. These measures make a business property more resistant to flooding and minimise the amount of damage and time it takes to restore your business back to its original state, should flooding occur. The Blue Pages provide a comprehensive catalogue of PLR providers.


8. Inform your insurer of any PLR measures installed as it may reduce your premium.


9. Work with Leicester, Leicestershire and Rutland Prepared (LLR Prepared) & surrounding businesses to develop a community resilience plan and become #Floodprepared. Contact LLR Prepared on: 


0116 305 6101  Email Website


10. Visit the Environment AgencyNational Flood Forum websites for further information.

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Preparing as a Community



Communities are one of the most important resources that Leicester City Council has at their disposal. Communities comprise of:

  • Like-minded residents
  • Experts in their local area
  • Readily available
  • Usually on site during a flood event
  • Act as the first response
  • Have a huge variety of skills and competencies

However, in the past communities haven’t been encouraged adequately to manage themselves nor provided with the support and guidance from local authorities necessary, to prepare for flooding. By following our step-by-step guide below, communities can reduce their risk.   



 1. Be Self-Prepared


Each member of any community should be prepared for flooding before attending to the needs of the community. Please complete the resident checklist section before beginning this checklist.


 2. Get Involved:


There are many ways a community can reduce the flood risk that is posed to them:

  • Keep gardens and land adjacent to rivers clear
  • Don’t pour fats and oils into the drainage network, use fat traps instead
  • Report fly-tipping as these are sources of water quality issues and often cause blockages
  • Join a Volunteer Group such as Park Force and maintain watercourses with the Green Life Boat
  • Consider the installation of Sustainable Drainage Systems (SuDS)
  • Report blocked, damaged or failing drainage infrastructure on:


0116 454 1001 Report an issue online Download the Love Leicester App


3. Become a Flood Warden.


Flood Wardens provide aid and assistance before, during and after flooding events, volunteering their time to help reduce flood risk within their community whilst in partnership with Leicester City Council (LCC), the Environment Agency (EA) and LLR Prepared.  








Considering becoming a Flood Warden?



We are always seeking keen, motivated and concerned individuals who want to become part of the community flood warden scheme. For further information see the Flood Warden: Job Description or contact LLR Prepared on 0116 305 6101 or email  


4. Develop a Community Resilience Plan.


Allows your community to prepare for and react to emergencies (Flooding, fire, accidents and major incidents). By completing this plan you will have successfully:

  • Developed a Community Response Team 
  • Undertaken a local risk assessment
  • Identified local skills and resources to use during an event
  • Identified key areas of refuge
  • Identified triggers for the Community Response Plan
  • Created an Emergency Kit
  • Recorded emergency contact details


The Local Resilience Forum has secured £30,000 to provide incentives for completing community resilience plans. With each submitted and successfully tested Plan, the community will receive £500 to put towards tools and equipment to supplement the plan.


5. Develop a Community Flood Store. 


A community flood store provides tools and equipment for use during flood events. When planning a flood store, there should be two access key and guarantees for all the equipment. Visit the flood store catalogue

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Share know-how & give feedback
  • user

    Chase Fereday

    gold18 June 2018 - 10:42 AM Really interesting stuff!
  • user


    gold02 March 2018 - 11:44 AM Thoroigh. Liked the pictures
  • user


    gold02 February 2018 - 11:15 AM Interesting site
  • user


    silver27 November 2017 - 4:33 PM I enjoyed reading through this! Very nicely put and all the material in one place!
  • user

    Monica Pianosi

    gold22 August 2017 - 9:7 PM Thanks a lot for your information
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  • Chase Fereday



    Really interesting stuff!

  • dcoles



    Thoroigh. Liked the pictures

  • eduardo



    Interesting site

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Attend these events

  • 28/09/2017

    LCC: Integrated Strategy Drop-In Session This drop in session will explore LCC's latest Flood Risk Management Schemes in partnership with the EA. We would love to hear your views. 11am-6.30pm

  • 05/10/2017

    LCC: Integrated Strategy Drop-In Session This drop in session will explore LCC's latest Flood Risk Management Schemes in partnership with the EA. We would love to hear your views. 11am-7.30pm

  • 10/10/2017

    LCC: Integrated Strategy Drop-In Session This drop in session will explore LCC's latest Flood Risk Management Schemes in partnership with the EA. We would love to hear your views. 11am-7.30pm

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